In the business world, one of the most important things that can make or break your success is customer service. And by customer service, we don’t just mean acting politely towards your customers or answering every query they have. Customer service also includes many other factors in your physical spot that doesn’t involve direct human interaction. One of those things is having clean drinking water and ice ready for your customers.
It may seem like an insignificant thing, however, it’s one part of your customer service that can greatly help your customers appreciate you more. Below, Office H2O explores why customers would appreciate having access to clean drinking water in the business establishments they frequent.
Water Is a Basic Human Right
Water is a basic human right. And access to it shouldn’t be limited to people’s homes or communal spaces. People should be able to access it in the majority of establishments they frequent, especially businesses.
This is especially true for seasons like summer when people are always looking to hydrate themselves because of the heat. If your business has cool drinking water readily available for your customers to consume as they wait, they’ll surely be thankful and delighted.